Your customer service representatives are often the first point of contact when you have an accountholder who needs to report an error. Does your frontline staff understand Regulation E and all of the intricacies of complying with this regulation? Keeping your staff informed of the requirements of Regulation E will help ensure your financial institutions’ compliance and improve accountholder satisfaction.
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
>> 1.8 AAP Continuing Education Credits