Details
March 24, 2022
The Life Cycle of Card Disputes
Webinar
2:00 pm - 3:30 pm Eastern
1:00 pm - 2:30 pm Central
8:00 am - 9:30 am Hawaii
Card disputes can take on a life of their own. There are dates to remember, credits in and out, chargeback rights, regulations…. Oh my! This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios.
We will cover:
- Unauthorized transactions
- Consumer reporting timeframes
- Steps to completing an investigation
- Frequently asked questions
This session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates.
This webinar is Educational Package Plan eligible.
$175 Member/$350 Non-Member
Each Additional Member Phone Line is $35
1.8 AAP/APRP Credits | CTP Credits May Apply
Register Online
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03/24/2022
03/24/2022
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The Life Cycle of Card Disputes
2:00 pm - 3:30 pm Eastern1:00 pm - 2:30 pm Central8:00 am - 9:30 am Hawaii
Card disputes can take on a life of their own. There are dates to remember, credits in and out, chargeback rights, regulations…. Oh my! This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios.
We will cover:
Unauthorized transactions
Consumer reporting timeframes
Steps to completing an investigation
Frequently asked questions
This session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates.
This webinar is Educational Package Plan eligible.
$175 Member/$350 Non-MemberEach Additional Member Phone Line is $35
1.8 AAP/APRP Credits | CTP Credits May Apply
Register Online
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