Macha/PAR's Payments Education Library
Education at your own pace, anytime, from anywhere!
The Payments Education Library is training on your terms, designed to fit your goals and work into your schedule. Similar to a webinar, these on-demand training courses are available 24/7 and can be accessed multiple times for training on your terms.
The Payments Education Library consists of recorded training sessions on a variety of topics including ACH, Origination, Check, Fraud, training for the Frontline Staff and more. Sessions are led by Accredited ACH Professionals (AAP), National Check Professionals (NCP) and industry experts. Many of the sessions include continuing education credits.
- Courses are similar to a webinar and are 30-90 minutes in length.
- Modules are bite-sized sessions that focus on a specific topic and can be completed in 10-15 minutes.
- Courses may contain reference and take away materials to be used immediately at your organization.
To Register:
Select the Course Title below for easy online enrollment.
ACH Curriculum (13)
2020 Rules Update
There are several key changes to the Nacha Operating Rules that are going into effect in 2020 and beyond. Make sure that your financial institution is ready to be compliant with the new rules by learning what they entail to avoid accountholder dissatisfaction, unnecessary rules violations, and financial losses due to non-compliance. Topics to be covered include: Changes to Same Day ACH, a new use for an old Return Reason Code, new data security requirements and account validation requirement changes. Don't miss out on this valuable information!
Who should attend: Suited for ACH Operations, Branch Personnel, Compliance Officers and AAP Candidates
ACH and Data Analytics
Free On Demand Webinar
Are you interested in leveraging your payment transactions to better understand your account holders and your competitors? Join us for a 1-hour webinar to learn about the analytics available through our partnership with Segmint, a leading provider of payment analytics. Payment Analytics is enabling financial institutions to better serve account holders and make more informed decisions around every strategic initiative including product portfolio, market positioning, revenue growth, market expansion, M&A and much more. We will demonstrate the valuable customer insights hiding in your transactions, including:
- The competitors your customers are using for different services
- A detailed analysis of spend at an aggregate level as well as by each product category
- Opportunities to better serve customers
ACH Audit Review
2 Part Learning Path
How would your financial institution fair after your ACH Audit? This two-part course provides insight into the most pressing compliance issues addressed in your ACH Audit. We identify the areas that are most often found to be out of compliance. Enroll in this course today so you can put all the necessary procedures in place and ensure full compliance!
This Session Covers:
- Common areas of non-compliance
- Procedures to implement for full compliance
Who should attend: Suitable for ACH Operations & Management and Compliance Officers as well as ACH Auditors
2.4 AAP Continuing Education Credits (2-Part Course)
ACH Error Resolution
Your Financial Institution deals with ACH challenges every day, but is your staff properly prepared to deal with all situations? “ACH Error Resolution” addresses these challenges and shows you how to handle them according to the ACH rules. Our instructors will utilize case studies and scenarios to allow your staff to respond knowledgeably when faced with future ACH errors.
Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors
>> 1.8 AAP Continuing Education Credits
ACH Fundamentals
ACH Fundamentals is designed to give you the foundation you will need to understand ACH processing. You will gain a broad insight to the Automated Clearing House Network and the processes it follows. This session will highlight many different areas such as:
- The Participants in the ACH network
- Acronyms and their meanings
- Processing flow of an ACH transaction
Who should attend: This session is ideal for individuals new to ACH Operations, Cash Management and Frontline Personnel
>> 1.2 AAP Continuing Education Credits
Getting to Know the Green Book: DNE's and Reclamation's
How do you handle incoming ACH entries if your account holder is deceased? Are the right policies and procedures in place to ensure your Financial Institution does not incur a loss due to incorrect handling of Death Notification Entries (DNE)? This course provides you with a greater understanding of:
- Government benefit payments
- Reclamation rules for both government and corporate entities
- How to handle reclamations and DNEs to limit your liability
- Constructive knowledge of death versus actual knowledge of death
- How to handle ACH payments once you have knowledge of an account holders death
Who should attend: Suitable for ACH Operations, Frontline/Customer Service personnel, Branch Personnel and AAP Candidates.
>> 1.8 AAP Continuing Education Credits
Mastering Stop Payments
Are your procedures for handling stop payments up-to-date with the ACH rules? “Mastering Stop Payments” will guide you step-by-step through the process of handling stop payment orders, from the account holder request to the return itself. Don’t let it go until your next ACH audit. Learn the latest ACH stop payment rules and reduce your risk by creating clear and concise procedures.
This Session Covers:
- The process of stop payment orders
- ACH stop payment rules
- The best procedures to manage stop payments
Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors
>> 1.2 AAP Continuing Education Credits
Performing Your ACH Risk Assessment
An ACH Risk Assessment is a required part of your risk management program according to the ACH Rules. Are you ready to perform yours? PAR will present this webinar focusing on the risks associated with ACH operations and how to implement a comprehensive ACH Risk Assessment.
You will hear what the current risks are and how they can affect even the smaller institutions (or maybe especially the smaller institutions). You will learn where to establish controls to protect your organization from ACH losses and risk exposure. We will discuss some of the common risks found during ACH Risk Assessments including:
- Best practices in cybersecurity
- Board of Director involvement
- Monitoring ACH risk and what reports should I be reviewed
- What are the regulators hot topics
Who should attend: This session is ideal for ACH Operations & Management and Compliance Officers
1.8 AAP Continuing Education Credits
Tax Refunds: ACH Postings, Exceptions & Financial Institution Liability
The IRS issues over 101 million tax refunds on a yearly basis and over 80% of these are via Direct Deposit. The average refund amount is over $3,000. With such a high volume, it is imperative that your financial institution handle tax refunds with the utmost care and caution to avoid large dollar losses that can be caused by not understanding the unique requirements of IRS tax refunds. These requirements address account number/name matching situations, deceased recipients, refunds posting to incorrect accounts, and refunds as exception items. Ensure you handle these exceptions correctly to minimize the liability of your financial institution.
This Session Covers:
- The rights and obligations of the financial institution, account holder, and tax preparer
- What happens when the name and account number do not match?
- What happens if the account is closed?
- What happens if the account holder is deceased?
- What happens if the payments post to the wrong account and who is at fault?
- What are the rights and obligations of the RDFI, customer, and tax preparer?
- BONUS: Handouts will include a Quick Reference for Handling Federal Government Tax Refunds According to the Green Book
Who should attend: This session is ideal for ACH Operations, Branch Personnel, Compliance Officers and AAP Candidates
1.2 AAP Credits | CTP Credits May Apply
ACH Origination Curriculum (5)
Third Party Training Bundle
A total of 5 (10-15min) Modules
Third Parties are the talk of the town and have become highly regulated in both the private and public sectors, but do you really understand what the talk is all about?
WACHA has created a NEW Third Party Training Bundle to ensure that you know and understand the requirements of being a third party or doing business with a third party. This series of modules will identify each type of third-party and define the actions each performs in the ACH network. The series will also look at third party rules, audit requirements, risk management practices along with the agreement requirements.
- Identifying Third Parties
- Third Party Rules and Risks
- Third Party Agreements
- Third Party Scenarios
- Auditing Your Originators and Third Party Senders
Special Introductory Price of $299 | Non-Members $598
(5 courses for the price of 4)
*Includes training for 5 originators ($25 per additional originator)
Corporate Training Bundle
7 Short Modules
WACHA put together this training bundle to provide corporations exemplary payments education. These modules cover ACH Rule changes and separate rules on Notification of Changes (NOC), Return Reason Codes, and Authorizations.
Modules Included:
- PPD and CCD Authorizations (6 minutes)
- Returns and NOC’s (6 minutes)
- Check Conversion Authorizations (13 minutes)
- TEL/WEB Authorizations (7 minutes)
- Prenotification Entries (4 minutes)
- Reversals for the Originator (5 minutes)
- Origination Basics (19 minutes)
Onboarding Your Originators & Setting Exposure Limits
Whether you’re ready to add your first ACH originator, or you’ve been adding ACH originators for years, you need to have processes and procedures in place to onboard those originators. This session will help you gain a greater understanding of doing your due diligence and the criteria needed to evaluate and underwrite your originators and in turn establish the appropriate exposure limits as required by the ACH Rules. Reduce your FI’s risk when you gain:
- An understanding of the different types of risk
- Comprehension of what exposure limit are and why they are needed
- Knowledge of the criteria needed to evaluate your originators and set appropriate Exposure Limits
- Procedures to review Exposure Limits
- Information on handling over-limit file activity
>> 1.8 AAP Continuing Education Credits
AAP Prep Curriculum (2)
Becoming An AAP
Are you thinking about becoming an Accredited ACH Professional? Sign up for this free webinar to gain better insight into the value of becoming an AAP along with the benefits you and your organization will see. WACHA’s “Becoming an AAP” webinar will show you how to successfully prepare for the AAP test and then how to maintain your accreditation once you’ve passed! With nothing to lose, sign up today.
Who should attend: This session is ideal for anyone who would like to find out more about AAP and its benefits!
So You Think You Want to Be an APRP?
Nacha is now offering an Accredited Payments Risk Professional (APRP) Certification. In this free webinar, learn what it means to be an expert in payments risk and what's entailed in the exam.
Check Curriculum (1)
Why Become an NCP?
Have you thought about becoming a National Check Professional? By attending this session you will understand the value in becoming an NCP. We will show you what the exam consists of and what you need to do to prepare for the upcoming exam. It is not too early to start preparing for the exam which will be given April-May timeframe. Attend this session and kick-start your preparation!
Who should attend: This session is ideal for NCP candidates, Operations & Management, Compliance Officers
Fraud Curriculum (3)
None at this time.
Frontline Curriculum (2)
ACH for the Frontline
Your frontline staff is some of the most important people in your financial institution as they are the first people your customers see. Are these staff members educated on the basics of ACH to help better answer your customer’s questions? Unfortunately many times we overlook the importance of giving these staff members the basic training needed. This webinar will focus on the basics of ACH and will help provide your frontline staff with tools that will help them answer questions regarding ACH. This session will include:
- ACH Basics
- The difference between a Stop Payment, Authorization Revoked and Unauthorized transactions
- The basics of Government Payments
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
>> 1.8 AAP Continuing Education Credits
Regulation Curriculum (3)
Regulation CC Update
This session reviews Regulation CC. Part of the Code of Federal Regulations (CFR), Reg CC provisions will be discussed in some detail. The 2018 and 2019 changes will be covered in detail. Scenarios will be used to illustrate key warranties and how breach of warranty situations may be handled.
Who should attend: Suited for NCPs, ACH Operations, Branch Personnel, Compliance Officers and AAP Candidates
Regulation E Requirements for Debit Card Error Resolution
This session will define and explain the types of transactions covered by Regulation E and the requirements pertaining to debit cards for your financial institution. We will define an error according to the regulation along with the timing requirements for investigation and resolution of unauthorized debit card transactions by you the financial institution. We will discuss what you must do to minimize your financial institution losses.
Topics covered will be:
- The liability of your accountholder versus the liability of the financial institution
- The Investigation
- Provisional credit
- Required communications
- Recordkeeping
>> 1.8 AAP Continuing Education Credits
Escheatment/Unclaimed Property Curriculum (1)
Navigating in the Changing World of Unclaimed Property Compliance
"Navigating in the Changing World of Unclaimed Property Compliance" covers:
- What reporting changes states are implementing due to COVID19?
- How to stay in contact with your members and customers?
- Quick overview of unclaimed property basics
- Unclaimed Property Procedures
- Why to address unclaimed property before any mergers and acquisitions
Speakers
Dana Terry
Unclaimed Property Reporting Director
Georgeson LLC
Mike Ryan
Senior Vice President
Georgeson LLC
Meghan Hartley
Unclaimed Property Manager
Georgeson LLC
Pam Wentz
National Practice Leader
Georgeson LLC
Who should attend: This session is ideal for ACH Operations, Branch Personnel and Compliance Officers.
